Fatma Moghazy
About Fatma Moghazy
Fatma Moghazy is a Customer Experience Associate currently working at Breadfast in Cairo, Egypt. She has a diverse background in customer experience, business development, and marketing, with previous roles at organizations such as iCareer, IEEE, and AstraZeneca.
Current Role at Breadfast
Fatma Moghazy currently serves as a Customer Experience Associate at Breadfast, a position she has held since 2023. In this role, she focuses on enhancing customer satisfaction and streamlining service delivery. Her responsibilities include addressing customer inquiries and ensuring a positive experience throughout the customer journey.
Previous Experience in Customer Relations and Sales
Prior to her current role, Fatma gained valuable experience in customer relations and sales through various positions. She worked as a Sales Intern at iCareer for three months in 2022, where she developed skills in sales strategies and customer engagement. Additionally, she participated in a sales competition organized by Procter & Gamble in 2022, further honing her sales abilities.
Background in Marketing and Public Relations
Fatma has a background in marketing and public relations, having served as a member of VIA Club CU from 2021 to 2022. During her 11-month tenure, she contributed to public relations and marketing initiatives. She also held the position of Multimedia Director at TREE | EGY from 2022 to 2023, where she worked on multimedia projects that supported marketing efforts.
Educational Qualifications
Fatma Moghazy studied at Ain Shams University, where she pursued a Bachelor's degree in Biochemistry and Nutrition from 2020 to 2024. Prior to this, she completed her secondary education at El Orman High School from 2013 to 2019. Her academic background provides her with a strong foundation in scientific principles relevant to her field.
Volunteer and Internship Experience
In addition to her formal employment, Fatma has engaged in various volunteer and internship roles. She volunteered at the ASU Career Center in 2023, gaining experience in employer relations. She also completed a Talent Catcher Program trainee position at AstraZeneca for one month in 2021 and worked as a trainee at Rameda Pharmaceuticals for one month in 2022.