Habiba Tarek
About Habiba Tarek
Habiba Tarek is a Customer Experience Associate at Breadfast, where she has worked since 2021. She has previous experience in the telecommunications sector and has completed various internships in banking and finance.
Work at Breadfast
Habiba Tarek has been serving as a Customer Experience Associate at Breadfast since 2021. Her role focuses on enhancing customer satisfaction and ensuring a positive experience for clients in Maadi. In this position, she applies her skills in communication and problem-solving to address customer inquiries and resolve issues effectively.
Previous Experience in Telecommunications
Before joining Breadfast, Habiba Tarek worked at Vodafone Egypt as a Call Center Support Representative from 2019 to 2021. In this role, she developed her expertise in customer service within the telecommunications sector. Her responsibilities included handling customer inquiries, providing solutions, and maintaining service quality.
Education and Expertise
Habiba Tarek earned a Bachelor of Commerce (BCom) degree in Accounting and Finance from Cairo University, completing her studies from 2017 to 2021. She also holds a High School Diploma from Victory College Maadi. Her academic background is complemented by certifications, including the banking system and operations framework course from the Egyptian Banking Institute.
Trainee Experience in Banking
Habiba Tarek gained valuable experience through various trainee positions in the banking sector. She completed internships at QNB Group and Banque Misr in 2019, and at CIB Egypt in 2021. These roles provided her with insights into banking operations and customer service in financial institutions.
Skills and Certifications
Habiba possesses skills in Microsoft Office and holds an ICDL certification. She has also participated in extracurricular activities, serving on the logistics and public relations committees at the Egyptian Banking System Model (EBSM). Her training and skills contribute to her effectiveness in customer service roles.