Juan Rivera
About Juan Rivera
Juan Rivera serves as a Voice of the Customer Complaint Specialist at Breg, where he has worked since 2007. He studied at Mira Costa College from 2014 to 2016.
Work at Breg
Juan Rivera has been employed at Breg since 2007, serving as a Voice of the Customer Complaint Specialist. In this role, he focuses on addressing customer complaints and enhancing customer satisfaction. His long tenure of 17 years at the company reflects his commitment to understanding customer needs and improving service delivery.
Education and Expertise
Juan Rivera studied at Mira Costa College from 2014 to 2016, completing a two-year program. His education has contributed to his expertise in customer service and complaint resolution, equipping him with the skills necessary to effectively address customer concerns in his current role.
Background
Juan Rivera has a background in customer service, with a specific focus on handling complaints and feedback. His experience at Breg has allowed him to develop a deep understanding of customer perspectives and the importance of effective communication in resolving issues.