Lindsey Guzman
About Lindsey Guzman
Lindsey Guzman is a Patient Service Representative at Breg in Carlsbad, California, where she has worked since 2011. She has a background in behavioral therapy and expertise in orthopedic rehabilitation equipment.
Work at Breg
Lindsey Guzman has been employed at Breg since 2011, serving as a Patient Service Representative for 13 years. Based in Carlsbad, California, she plays a crucial role in patient communication and support. Her responsibilities include educating patients on the use of orthopedic rehabilitation equipment, specifically Continuous Passive Motion (CPM) machines and Cold Therapy Units. Lindsey also manages inventory for these devices, ensuring that the necessary equipment is available for patient care.
Previous Experience in Behavioral Therapy
Prior to her current role at Breg, Lindsey Guzman worked as a 1:1 Behavioral Therapist at Applied Behavior Consultants from 2005 to 2009. During her four years in Sacramento, California, she provided individualized support to clients, enhancing her skills in patient interaction and care. This experience contributed to her understanding of patient needs and effective communication strategies.
Education and Expertise
Lindsey Guzman earned a Bachelor’s degree in Psychology from California State University - San Bernardino, where she studied from 2009 to 2011. Her educational background supports her expertise in patient service and communication. Lindsey is knowledgeable in fitting and training patients on the use of orthopedic rehabilitation equipment, which is essential for effective recovery.
Inventory Management and Account Oversight
In her role at Breg, Lindsey Guzman organizes and tracks inventory for orthopedic rehabilitation equipment. She manages two large stock and bill accounts within a hospital and surgery center, ensuring efficient operations and availability of necessary equipment for patient care. Her attention to detail in inventory management supports the overall functionality of the service provided.
Patient Communication and Insurance Coordination
Lindsey Guzman communicates with patients regarding their insurance benefits and the delivery of orthopedic rehabilitation equipment. Her role involves ensuring that patients understand their coverage and the logistics of receiving their equipment. This aspect of her job is vital for facilitating a smooth patient experience and ensuring access to necessary rehabilitation tools.