Richard Barber, MBA, Icd.D
About Richard Barber, MBA, Icd.D
Richard Barber, MBA, Icd.D, serves as the Chief Client Officer at BridgePoint Financial, where he focuses on leadership development and partnership management. He has extensive experience in business re-engineering, change management, and customer journey mapping, with a career spanning over three decades in various leadership roles across multiple organizations.
Work at BridgePoint Financial Group
Richard Barber serves as the Chief Client Officer at BridgePoint Financial Group since 2021. In this role, he focuses on enhancing client relationships and managing partnerships within the organization. His responsibilities include developing leadership strategies and implementing effective client engagement practices. Barber's experience in business re-engineering and change management contributes to his approach in fostering a client-centric culture.
Education and Expertise
Richard Barber holds a Bachelor of Science degree in Physics from The University of Western Ontario. He furthered his education by completing an Executive MBA at Queen's University. In 2021, he participated in the Directors Education Program at the University of Toronto - Rotman School of Management. His educational background supports his expertise in cloud-based solutions, SaaS, and CRM systems, including Salesforce.com and Oracle.
Background in Technology and Management
Richard Barber has extensive experience in the technology sector, having worked at notable companies such as IBM Canada Ltd., Nortel, and Celestica. His career began at IBM as a Quality Assurance Engineer. He then transitioned to Nortel as a Product Manager, where he focused on corporate supplier engineering and semiconductor technology. At Celestica, he held various roles, including Global Program Manager and Director of Global Sales Operations, contributing to significant organizational transformations.
Achievements in Sales and Marketing
Throughout his career, Richard Barber has led initiatives to transform organizations through Professional Consultative Selling aligned with marketing strategies. He served as Senior Vice President of Sales and Marketing at Computershare Canada, where he was responsible for driving sales growth. Additionally, his role as Senior Director of Pricing and Bid Strategy at Rogers Communications involved developing pricing strategies that enhanced competitive positioning.
Skills in Data and Analytics
Richard Barber possesses strong skills in customer journey mapping and data-driven metrics. He effectively utilizes marketing automation and prospecting tools to enhance sales processes. His expertise in dashboards and analytics allows him to make informed decisions that improve client engagement and operational efficiency. Barber's focus on leveraging data is a key aspect of his leadership approach.