Brenda Ticknor
About Brenda Ticknor
Brenda Ticknor is a Technical Support Representative at RealCom Solutions, where she has worked since 2022. Previously, she served as a Senior Technical Support Engineer at Blackbox Network Services for 12 years.
Work at RealCom Solutions
Brenda Ticknor has been employed at RealCom Solutions since 2022, serving as a Technical Support Representative. In this role, she provides technical assistance and support to clients, ensuring their issues are resolved efficiently. Her responsibilities include troubleshooting technical problems, guiding users through solutions, and maintaining customer satisfaction. Brenda's experience in this position contributes to the overall effectiveness of the support team at RealCom Solutions.
Previous Experience at Blackbox Network Services
Before joining RealCom Solutions, Brenda Ticknor worked at Blackbox Network Services as a Senior Technical Support Engineer from 2008 to 2020. During her 12 years in this role, she developed expertise in resolving complex technical issues and providing high-level support to clients. Her experience in a remote work environment allowed her to hone her skills in communication and problem-solving, which are essential in technical support.
Technical Support Expertise
Brenda Ticknor possesses extensive expertise in technical support, developed over her years of experience in the field. Her roles have required a deep understanding of technical systems and the ability to troubleshoot a variety of issues. Brenda's background in both senior and representative positions has equipped her with the skills necessary to effectively assist clients and enhance their user experience.