Mark Reinking, Pmp
About Mark Reinking, Pmp
Mark Reinking is a Senior Project Manager with extensive experience in managing call center projects, both onshore and offshore. He has worked with several companies, including TEKsystems, Entelligence, NEC Corporation, and Bridgepointe Technologies, and holds a BBA in Marketing from Texas Tech University.
Work at Bridgepointe Technologies
Mark Reinking currently serves as a Senior Project Manager at Bridgepointe Technologies, a position he has held since 2023. His role involves overseeing various projects, ensuring they meet deadlines and budget constraints. Working remotely from Sacramento, California, he applies his extensive experience in project management to enhance operational efficiency and client satisfaction.
Previous Experience in Project Management
Mark Reinking has a robust background in project management, having held senior positions at several companies. He worked at TEKsystems as a Senior Project Manager for six months in 2019, followed by a year at Entelligence IT from 2019 to 2020. His tenure at NEC Corporation lasted two years, from 2021 to 2023, where he managed projects in a hybrid work environment. Additionally, he spent five years at Nexus - A Dimension Data Company and 15 years at Sprint Nextel, where he managed IT call center services.
Education and Expertise
Mark Reinking earned a Bachelor of Business Administration (BBA) in Marketing from Texas Tech University. He possesses expertise in managing both onshore and offshore call center projects, with over five years of experience specifically in Cisco Unified Contact Center Enterprise (UCCE) deployments. His educational background and professional experience contribute to his strong project management capabilities.
Skills in Project Management
Mark Reinking has developed strong skills in project budget tracking and project progress reporting throughout his career. He is experienced in handling multiple projects under aggressive timelines, showcasing excellent organizational skills. His ability to manage resources effectively has been a key factor in his success as a project manager.
Call Center Supervisory Experience
In addition to his project management roles, Mark Reinking has two years of experience in call center supervisory positions. This experience has provided him with a comprehensive understanding of call center operations, further enhancing his ability to manage related projects effectively.