Alison Diaz
About Alison Diaz
Alison Diaz serves as the Member Experience Enablement Manager at Bright Cellars, where she has worked since 2021. She has a diverse background in hospitality and customer service, having held various roles at organizations such as BEST WESTERN PREMIER Waterfront Hotel and Potawatomi Hotel & Casino.
Current Role at Bright Cellars
Alison Diaz serves as the Member Experience Enablement Manager at Bright Cellars, a position she has held since 2021. In this role, she is responsible for enhancing the onboarding process for new team members by developing diverse training materials. Her focus is on accommodating various learning styles and backgrounds, which contributes to a more effective training experience.
Previous Experience at Bright Cellars
Prior to her current position, Alison worked at Bright Cellars as an Associate Wine Concierge from 2019 to 2021. During this time, she gained valuable experience in customer service and wine education. She briefly served as a Wine Concierge in 2021 for eight months, further developing her expertise in the wine industry.
Experience in Hospitality Management
Alison has a background in hospitality management, having worked at BEST WESTERN PREMIER Waterfront Hotel and Convention Center in Oshkosh. She held the position of Banquet Supervisor from 2016 to 2018 and served as a Banquet Server from 2014 to 2016. Additionally, she worked at Potawatomi Hotel & Casino as a Banquet Supervisor for one year from 2018 to 2019.
Education and Expertise
Alison earned a Bachelor of Applied Science (B.A.Sc.) in Liberal Arts and Sciences/Liberal Studies from the University of Wisconsin-Oshkosh, where she studied from 2013 to 2017. She also possesses expertise in organizational psychology, which she applies to improve team dynamics and productivity in her current role.
Community Engagement and Impact
Alison is committed to making a positive impact in her community. She focuses on community engagement through her professional and personal endeavors, aiming to contribute positively to society. Her work reflects her dedication to fostering a supportive and inclusive environment.