Haley Gagliano
About Haley Gagliano
Haley Gagliano is a Retention Specialist currently employed at Bright Cellars in Milwaukee, Wisconsin. She has a background in mental health advocacy and holds a Master's degree in Mental Health Counseling from Grand Canyon University.
Work at Bright Cellars
Haley Gagliano has been employed at Bright Cellars as a Retention Specialist since 2020. In this role, she focuses on customer engagement and retention strategies to enhance the overall customer experience. Her work contributes to the company's efforts in maintaining a loyal customer base and improving service delivery. Bright Cellars is known for its personalized wine subscription service, and Gagliano's role is essential in ensuring customers receive ongoing support and satisfaction.
Previous Experience at Active Minds, Inc.
Prior to her current position, Gagliano worked at Active Minds, Inc. as a member of the Active Minds Mental Health Advocacy Group from 2017 to 2019. During her two-year tenure in La Crosse, Wisconsin, she participated in initiatives aimed at promoting mental health awareness and advocacy among students and the community. Her involvement in this organization reflects her commitment to mental health issues and community engagement.
Education and Expertise
Haley Gagliano earned her Master's of Science in Mental Health Counseling from Grand Canyon University, completing her studies from 2020 to 2023. This advanced degree equips her with the knowledge and skills necessary for understanding mental health issues and providing support. Additionally, she holds a Bachelor of Science in Communication Studies from the University of Wisconsin-La Crosse, which she obtained from 2015 to 2019. This educational background supports her work in customer retention and advocacy.
Background
Haley Gagliano has a background that combines education in mental health and communication. She studied at the University of Wisconsin-La Crosse, where she focused on Communication Studies, and later pursued a Master's degree in Mental Health Counseling at Grand Canyon University. Her experiences in both academic and professional settings have shaped her approach to customer relations and mental health advocacy.