Whitney Marie Thomas
About Whitney Marie Thomas
Whitney Marie Thomas is a Marketing Coordinator Intern and Volunteer currently working at Bright Pink in Chicago, IL. She has extensive experience in customer service and solutions management, having held various roles at Verizon and other companies over the past several years.
Work at Bright Pink
Whitney Marie Thomas has been serving as a Marketing Coordinator Intern and Volunteer at Bright Pink since 2008. In this role, she contributes to the organization's mission of supporting women's health and breast cancer awareness. Her responsibilities include assisting with marketing initiatives and outreach programs aimed at educating the public about breast health.
Current Position at Verizon
Whitney currently works at Verizon as a Customer Service Advocate, a position she has held since 2020. In this role, she engages with customers to resolve inquiries and provide support related to Verizon's products and services. Her previous experience at Verizon includes roles as a Solutions Manager and Solutions Specialist, where she developed skills in customer relations and problem-solving.
Previous Experience at Verizon
Whitney's tenure at Verizon includes several positions. She worked as a Solutions Specialist from 2015 to 2018 in Fort Gratiot, Michigan, where she focused on providing tailored solutions to customers. She then advanced to the role of Solutions Manager from 2018 to 2020 in Lake Orion, Michigan, managing a team and improving service delivery.
Education and Expertise
Whitney studied at Robert Morris University of Illinois from 2005 to 2008, where she focused on Marketing and achieved a degree in Business Management. This educational background has equipped her with the skills necessary for her roles in marketing and customer service.
Previous Work Experience
Whitney has a diverse work history that includes positions at Sephora, Bath & Body Works, and W Hotel Chicago Lakeshore. She worked as a Recovery Lead at Sephora for six months in 2007-2008, and as a Sales Associate at Bath & Body Works for four months in 2011-2012. Additionally, she served as a Whatever/Whenever Agent at W Hotel Chicago Lakeshore from 2008 to 2011, where she focused on guest services.