Noluthando Kumalo
About Noluthando Kumalo
Noluthando Kumalo is a Junior Claims Processing Consultant at BrightRockZA, with a background in claims processing and customer service in the insurance sector. She has experience in drafting legal documentation, data analysis, and financial aspects of claims management.
Work at BrightRock
Noluthando Kumalo has been employed at BrightRockZA as a Junior Claims Processing Consultant since 2021. In this role, she contributes to the claims processing team by assisting with various tasks, including VAT-related responsibilities. Her work involves understanding tax implications pertinent to the insurance sector, ensuring compliance and accuracy in claims processing.
Previous Experience at Bryte Insurance Company Limited
Before joining BrightRock, Noluthando Kumalo worked at Bryte Insurance Company Limited as a Claims Intern from 2018 to 2021. During her three years in this role, she played a key part in drafting claims agreements and binders, which highlighted her expertise in legal documentation within the insurance industry. Her responsibilities included registering new claims and coordinating the collection of necessary documents to facilitate a streamlined claims process.
Experience at Merchants
Noluthando Kumalo also gained experience as a Customer Service Agent at Merchants from 2015 to 2017. In this position, she developed and presented claims spreadsheets, showcasing her proficiency in data analysis and presentation. Her role involved direct interaction with customers, enhancing her skills in customer service and communication.
Education and Expertise
Noluthando Kumalo has pursued education in the field of insurance. She studied at the University of South Africa, where she achieved a certificate in Insurance in 2020. Additionally, she completed a course in Short Term Insurance at BRC Solutions, further enhancing her knowledge and skills relevant to the insurance sector.
Achievements in Claims Processing
In her current role and previous positions, Noluthando Kumalo has demonstrated her involvement in financial aspects of claims processing. Notably, she raised estimate payments for Bordeaux, reflecting her capability in managing financial transactions related to claims. Her contributions have been integral to the efficiency and effectiveness of the claims processing functions she has been part of.