Renee Malone
About Renee Malone
Renee Malone serves as the Director of Care Operations at Brightside Health, where she develops and implements national healthcare referral strategies. With extensive experience in various operational roles at Ochsner Health and Jefferson Regional, she has a strong background in healthcare management and nursing.
Current Role at Brightside Health
Renee Malone serves as the Director of Care Operations at Brightside Health, a position she has held since 2023. In this role, she is responsible for developing and implementing a healthcare system referral strategy at a national level. Additionally, she oversees engagement strategy initiatives for the fully virtual behavioral healthcare company, ensuring effective communication and service delivery across the platform.
Previous Experience at Ochsner Health
Renee Malone has extensive experience at Ochsner Health, where she held multiple roles. She worked as an Operations Coordinator from 2016 to 2018 at Ochsner Medical Center Jefferson Highway ED. Following this, she served as the Manager of Hospital Operations from 2018 to 2022 in the Ochsner Health System Patient Flow Center. Additionally, she was the Clinic Operations Manager for 9 months in 2022 to 2023 at OMC-Clearview Medical Complex.
Nursing Background at Jefferson Regional
Renee Malone began her nursing career at Jefferson Regional in Pine Bluff, Arkansas. She worked as an ED Staff Nurse for 7 months in 2012 and later served as an ED Charge Nurse from 2012 to 2016. These roles provided her with hands-on experience in emergency department operations and patient care.
Education and Expertise
Renee Malone is currently pursuing a Master of Business Administration (MBA) at LSU Shreveport, with an expected completion date in 2024. She previously studied at the University of Arkansas at Monticello, where she achieved a Bachelor of Science in Registered Nursing. Her educational background supports her expertise in healthcare operations and management.
Key Responsibilities and Initiatives
In her current role, Renee Malone plays a key role in ensuring electronic medical record (EMR) interoperability across a virtual healthcare platform that operates nationwide. Her responsibilities include developing strategies that enhance patient engagement and streamline healthcare delivery in a virtual setting.