Charles Scudder
About Charles Scudder
Charles Scudder is an IT professional currently serving as IT Deskside Support and Information Technology Help Desk Analyst at BrightSpring Health Services in Louisville, Kentucky. He has a diverse background in customer service and IT consulting, with previous roles at Equian, Management Cleaning Controls, and the University of Louisville.
Work at BrightSpring Health Services
Charles Scudder has been employed at BrightSpring Health Services since 2018. He holds two positions within the organization: IT Deskside Support and Information Technology Help Desk Analyst. His roles involve providing technical support and assistance to staff, ensuring that IT systems function effectively. His tenure at BrightSpring Health Services spans over six years, during which he has contributed to the organization's IT operations in the Louisville, Kentucky area.
Previous Employment Experience
Prior to his current role, Charles Scudder gained diverse experience in various positions. He worked at Equian as a Customer Service Representative for six months in 2016 and later served as a Pre-bill Medical Recovery Specialist from 2016 to 2018. His background also includes a position as an IT Consultant at Management Cleaning Controls, LLC from 2007 to 2008. Additionally, he worked as a Sales Associate at RadioShack from 2008 to 2010 and as an Assistant Store Manager at GameStop for one year in 2007.
Education and Expertise
Charles Scudder studied at the University of Louisville, where he earned a Bachelor of Arts in Theoretical Linguistics. His academic journey spanned from 2012 to 2016, providing him with a strong foundation in analytical thinking and communication skills. This educational background supports his roles in IT support and customer service, allowing him to effectively address technical issues and assist users.
Tutoring Experience
During his time at the University of Louisville, Charles Scudder worked as a REACH LRC Scheduled Tutor from 2013 to 2016. In this role, he provided academic support to students, helping them understand complex concepts and improve their learning outcomes. His experience as a tutor reflects his commitment to education and his ability to communicate effectively with others.