Doug Collins
About Doug Collins
Doug Collins serves as the Senior Director of Talent Development and Learning at BrightSpring Health Services, a position he has held since 2017. He has an extensive background in instructional design and training, with previous roles at companies such as ResCare and Time Warner Cable, and holds multiple degrees from the University of Louisville.
Work at BrightSpring Health Services
Doug Collins has held the position of Sr. Director, Talent Development & Learning at BrightSpring Health Services since 2017. He operates from Louisville, Kentucky, and has been instrumental in overseeing talent development initiatives within the organization. His role involves enhancing learning strategies and fostering employee growth to align with the company's objectives.
Previous Experience in Instructional Design
Before joining BrightSpring Health Services, Doug Collins worked as an Instructional Designer at ResCare from 2015 to 2017. In this role, he focused on developing educational programs and training materials aimed at improving employee performance and knowledge retention.
Educational Background
Doug Collins studied at the University of Louisville, where he pursued courses in Music Education and Psychology from 2002 to 2005. He later earned a Bachelor's Degree in Organizational Leadership and Learning from 2012 to 2014. Additionally, he obtained a Master’s Degree in Human Resources and Organization Development from 2015 to 2017, further enhancing his expertise in talent development.
Career Progression in Training and Development
Doug Collins has a diverse background in training and development roles. He served as an Instructional Delivery Trainer at Time Warner Cable from 2011 to 2013, and as a Training & Development Specialist at CafePress Inc. from 2013 to 2014. His experience also includes working as a Performance Excellence/L&D Specialist at Harland Clarke from 2014 to 2015, and as a Customer Care Coach at Insight Communications from 2008 to 2011.
Early Career Experience
Doug Collins began his career as a Guest Service Team Leader at Target, where he worked from 2004 to 2008. This early experience in customer service laid the foundation for his future roles in training and development, allowing him to understand the importance of employee engagement and effective communication.