Ellie Freud
About Ellie Freud
Ellie Freud is a Customer Success Manager at BrightTALK in London, England, where she has worked since 2021. She holds a Bachelor of Arts from Ryerson University and has also studied General Arts & Sciences at the University of Ottawa.
Work at BrightTALK
Ellie Freud has been employed at BrightTALK as a Customer Success Manager since 2021. In this role, she is responsible for ensuring customer satisfaction and fostering strong relationships with clients. Based in London, England, she has contributed to the company's mission of providing high-quality digital content and webinars. Her focus is on helping customers achieve their goals through effective use of BrightTALK's platform.
Education and Expertise
Ellie Freud studied at Ryerson University, where she earned a Bachelor of Arts (B.A.) from 2007 to 2010. Prior to this, she attended the University of Ottawa, completing a program in General Arts & Sciences from 2003 to 2004. Her educational background provides her with a solid foundation in communication and critical thinking, which are essential skills in her current role.
Background
Ellie Freud has a diverse educational background, having studied at two prominent institutions in Canada. She began her academic journey at the University of Ottawa, where she completed a year in General Arts & Sciences. She then transitioned to Ryerson University, where she completed her Bachelor of Arts degree. This combination of experiences has shaped her professional approach and customer engagement strategies.
Professional Experience
Since joining BrightTALK in 2021, Ellie Freud has accumulated three years of experience in customer success management. Her role involves working closely with clients to understand their needs and ensure they derive maximum value from BrightTALK's offerings. This experience has enhanced her skills in client relations and problem-solving.