Rehana Hussain
About Rehana Hussain
Rehana Hussain is a Technical Support Specialist at BrightTALK, where she has worked since 2021. With over 10 years of experience in technical support, customer service, and sales, she has developed a proactive and hardworking approach throughout her career.
Work at BrightTALK
Rehana Hussain has been employed at BrightTALK since 2021 as a Technical Support Specialist, based in Manchester, England, United Kingdom. Prior to this role, she worked as a Technical Support Associate at BrightTALK from 2020 to 2021. In her current position, she applies her extensive experience in technical support to assist customers effectively. Her tenure at BrightTALK reflects her commitment to providing high-quality technical assistance and customer service.
Previous Employment Experience
Rehana Hussain has over 10 years of experience in various roles across customer service, technical support, and sales. Before joining BrightTALK, she worked at Booking.com as a Customer Service Adviser - Transport from 2018 to 2019 and as an Operations & Product Support Executive - Transport for 10 months in 2019. Her experience also includes positions at Vodafone Global Enterprise as a Service Desk Adviser from 2016 to 2018, and at Sky as a Customer Service Adviser from 2014 to 2016. Additionally, she held roles at Convergys, RBS, and Claims Advisory Group.
Education and Qualifications
Rehana Hussain completed her education at Levenshulme High School, where she achieved her GCSEs from 1998 to 2003. This foundational education has contributed to her skills in customer service and technical support roles throughout her career.
Professional Skills and Attributes
Rehana Hussain is known for her proactive approach to technical customer service and service desk roles. She has developed a dynamic and hardworking attitude throughout her career. Her ability to set personal goals and maximize her potential is evident in her consistent efforts to exceed expectations in her work. With a focus on customer satisfaction, she demonstrates strong problem-solving skills and a commitment to professional growth.