Winifred Kennedy
About Winifred Kennedy
Winifred Kennedy is a Customer Success Manager at BrightTALK Growth Accounts, where she has worked since 2023. She has a background in customer success and sales, with previous roles at TechTarget, EverQuote, and Toast, Inc.
Work at BrightTALK
Winifred Kennedy has been serving as the Customer Success Manager for BrightTALK Growth Accounts since 2023. In this role, she is based in Newton, Massachusetts, where she focuses on enhancing customer engagement through AI-powered solutions. Her contributions aim to improve decision-making processes for clients, reflecting her commitment to customer success.
Previous Experience in Customer Success
Before joining BrightTALK, Winifred Kennedy worked at TechTarget as a Customer Success Manager for Growth Accounts starting in 2022. Her experience also includes roles at EverQuote, where she served as an Inside Sales Representative and a Business Development Representative in 2020. Additionally, she worked at Toast, Inc. in a similar capacity from 2021 to 2022.
Education and Expertise
Winifred Kennedy earned her Bachelor's degree in Marketing from Providence College, where she studied from 2016 to 2020. Her educational background has equipped her with the skills necessary for her roles in customer success and business development. She also graduated from Grafton High School in 2016.
Background in Hospitality
Winifred Kennedy has experience in the hospitality industry, having worked as a server at Margaritas Mexican Restaurant from 2017 to 2018 and at Wychmere Harbor Beach & Tennis Club for three months in 2018. These roles contributed to her customer service skills and ability to work in team environments.
Commitment to Continuous Improvement
Winifred Kennedy possesses a strong creative drive and a commitment to achievement. She applies these qualities in her current role to foster continuous learning and improvement within her team, enhancing the overall customer success strategy at BrightTALK.