Brianna Giles
About Brianna Giles
Brianna Giles is a Customer Support Associate based in Austin, US, currently employed at brightwheel since 2021. She holds a Bachelor's degree in Communication and a minor in Sociology, and previously worked as a General Assignment Reporter at Sinclair Broadcast Group.
Work at Brightwheel
Brianna Giles has been employed at Brightwheel as a Customer Support Associate since 2021. In this role, she contributes to the company's mission of providing exceptional support to users of their educational platform. Her responsibilities include addressing customer inquiries and ensuring a positive experience for users. Her tenure at Brightwheel spans three years, during which she has developed a strong understanding of the company's services and customer needs.
Education and Expertise
Brianna Giles holds a Bachelor's degree in Communication from The University of Texas at San Antonio, where she studied from 2014 to 2018. In addition to her degree, she has a minor in Sociology, which complements her communication skills. Her educational background equips her with a solid foundation in media and interpersonal communication, enhancing her effectiveness in customer support roles.
Background
Brianna Giles is based in Austin, US. Prior to her current role at Brightwheel, she worked at Sinclair Broadcast Group as a General Assignment Reporter from 2018 to 2019 for eight months. This experience in journalism provided her with valuable skills in media communication and reporting, which she applies in her current position.
Professional Skills
Brianna Giles possesses strong media and communication skills, developed through her education and previous work experience. Her background in journalism and customer support allows her to effectively engage with clients and address their needs. These skills are essential in her role at Brightwheel, where clear communication is vital for customer satisfaction.