Colton Hardin
About Colton Hardin
Colton Hardin is a Customer Success professional with a Master's degree in Higher Education Administration from the University of Oklahoma. He has a diverse background in student affairs, having worked at several universities in various roles focused on student support and operations.
Current Role at Brightwheel
Colton Hardin has been working at Brightwheel in the Customer Success department since 2021. In this role, he focuses on enhancing customer satisfaction and ensuring clients effectively utilize Brightwheel's services. His responsibilities include providing support and guidance to users, addressing inquiries, and facilitating a positive customer experience.
Previous Experience in Higher Education
Colton Hardin has a diverse background in higher education roles. He served as a Student Conduct Board Advisor at the University of Oklahoma for four months in 2018. He also worked as an Apartment Manager at the same university from 2017 to 2019. His experience includes serving as an Operations Success Manager at Yale University for two months in 2018 and as a Student Advocate and NCAA Liaison at Southern Nazarene University from 2019 to 2021.
Educational Background
Colton Hardin earned a Master's degree in Higher Education Administration from the University of Oklahoma, completing his studies from 2017 to 2019. He also holds a Bachelor's degree in Philosophy from Mississippi State University, where he studied from 2013 to 2017. His education has equipped him with a strong foundation in student affairs and conflict resolution.
Skills and Expertise
Colton Hardin possesses expertise in conflict resolution and leadership within the student affairs sector. He has strong skills in learning theory and is proficient in Microsoft products. His background in higher education and customer success allows him to effectively address challenges and support clients in achieving their goals.
Early Career at Mississippi State University
Colton Hardin began his career at Mississippi State University, where he served in various roles. He was a Resident Advisor from 2015 to 2017 and participated in the Honor Code Board from 2016 to 2017. These positions provided him with foundational experience in student support and community engagement.