Dominique Mc Cadden
About Dominique Mc Cadden
Dominique Mc Cadden is a Support Operations Analyst with extensive experience in customer support and vocational services. She has worked at various organizations, including brightwheel and Western Montana Mental Health Center, and holds degrees in Sociology, International Affairs, and Environmental Studies.
Current Role as Support Operations Analyst
Dominique Mc Cadden currently serves as a Support Operations Analyst at Brightwheel. She has held this position since 2022, contributing to the company's operational efficiency and customer support processes. Her role involves analyzing support operations and implementing strategies to enhance service delivery.
Previous Experience at Brightwheel
Dominique Mc Cadden has extensive experience at Brightwheel, where she worked in various customer support roles. She began as a Customer Support Associate II for three months in 2022, followed by a position as a Customer Support Advocate for eight months in 2021. Additionally, she served as a Billing Support Specialist for five months in 2021-2022, demonstrating her versatility in customer support functions.
Background in Mental Health and Counseling
Dominique has a background in mental health and counseling, having worked as a Vocational Specialist at Western Montana Mental Health Center for nine months in 2019. She also served as a Counselor at Youth Dynamics of Montana for four months in 2018-2019. These roles provided her with experience in supporting individuals in need of mental health services.
Educational Background
Dominique Mc Cadden studied at Northeastern University, where she achieved degrees in Sociology, International Affairs, and Environmental Studies. She also attended Montana State University-Bozeman, earning a Bachelor's degree in Sociology from 2017 to 2018. Her educational background supports her analytical skills and understanding of social dynamics.
Experience in Environmental and Conservation Roles
Dominique has held various positions related to environmental conservation. She worked as a Forestry Technician for the National Park Service at Crater Lake National Park for six months in 2015 and for the U.S. Forest Service in Livingston, Montana, for one year from 2016 to 2017. Additionally, she was a Field Crew Leader and Corps Member at Montana Conservation Corps in 2014 and 2013, respectively.