Felipe Fonseca
About Felipe Fonseca
Felipe Fonseca is a Customer Engagement Specialist currently working at brightwheel, with prior experience as an Enterprise Account Executive at Conquer. He holds a Bachelor of Arts in English Language and Literature from UCLA and has a background in account management and sales development.
Work at Brightwheel
Felipe Fonseca currently serves as a Customer Engagement Specialist at Brightwheel, a position he has held since 2024. In this role, he focuses on enhancing customer interactions and ensuring a positive experience for users of the platform. His responsibilities include developing strategies to engage customers effectively and providing support to optimize their use of Brightwheel's services.
Previous Experience at Conquer
Prior to his role at Brightwheel, Felipe Fonseca worked at Conquer for a total of 11 months. He began as an Enterprise Sales Development Representative from 2022 to 2024, where he was responsible for generating leads and developing sales strategies. He then advanced to the position of Enterprise Account Executive from 2023 to 2024, focusing on managing client relationships and driving sales growth.
Career at The Growing Company, Inc.
Felipe Fonseca worked as an Account Manager at The Growing Company, Inc. from 2020 to 2022. In this role, he managed client accounts and worked to ensure customer satisfaction. His efforts contributed to maintaining strong relationships with clients and identifying opportunities for upselling and cross-selling services.
Education and Expertise
Felipe Fonseca earned a Bachelor of Arts in English Language and Literature from UCLA, where he studied from 2015 to 2019. He also attended Université Jean Moulin (Lyon III) in 2018, which contributed to his global perspective. His educational background supports his expertise in communication and customer engagement.
Professional Development and Industry Involvement
Felipe Fonseca actively participates in industry associations such as ACRE and NAIOP to stay updated on market trends and best practices. He has a history of attending conferences and networking events, which has allowed him to build connections within the industry. His passion for leveraging innovative solutions aids sales teams in achieving their objectives.