Francesca Pollock
About Francesca Pollock
Francesca Pollock is the Onboarding Team Lead at brightwheel, where she has worked since 2022. She previously served as an Elementary School Teacher and an Onboarding Specialist, and has a Master's degree in Multi/Interdisciplinary Studies from James Madison University.
Work at Brightwheel
Francesca Pollock currently serves as the Onboarding Team Lead at Brightwheel, a position she has held since 2022. In this role, she oversees the onboarding process for new clients, ensuring they effectively utilize the Brightwheel platform. Prior to her current role, she worked as an Onboarding Specialist at Brightwheel from 2021 to 2022. During her time in this position, she implemented the Brightwheel platform at two private preschools, automating billing and streamlining operational processes.
Education and Expertise
Francesca Pollock earned a Master's degree in Multi/Interdisciplinary Studies from James Madison University, where she studied from 2004 to 2009. Her educational background provides her with a diverse skill set that supports her work in educational administration and onboarding processes. This academic foundation has been instrumental in her ability to analyze and improve educational systems.
Background in Education
Francesca Pollock began her career in education as an Elementary School Teacher at Sierra School in Santa Clara, California, where she worked from 2009 to 2011. This experience in the classroom laid the groundwork for her transition into administrative roles within private preschools. Her background in teaching has informed her approach to problem-solving in educational processes.
Achievements in Educational Policy
Francesca Pollock has contributed to the development of effective safety policies for preschools in response to the Covid-19 pandemic. She conducted extensive research on preschool responses to the pandemic, which guided her efforts in creating a comprehensive reopening policy. This policy ensured compliance with state and local ordinances while enhancing safety measures for children and staff.
Transition to Administrative Roles
Francesca Pollock transitioned from classroom teaching to administrative roles in private preschools, where she discovered a passion for addressing systemic problems in educational processes. This shift allowed her to apply her teaching experience to improve operational efficiencies and implement innovative solutions in preschool environments.