Hayley Tobin Pedrick
About Hayley Tobin Pedrick
Hayley Tobin Pedrick serves as the VP of Customer Success at brightwheel, a position she has held since 2022. With a strong background in consulting and education, she is recognized for her ability to build high-performing teams and is committed to fostering the growth of her colleagues.
Work at Brightwheel
Hayley Tobin Pedrick currently serves as the Vice President of Customer Success at Brightwheel, a role she has held since 2022. In this position, she focuses on enhancing customer satisfaction and success, leveraging her extensive experience in leadership and team development. Prior to this role, she worked as the Director of Customer Success from 2020 to 2022, where she contributed to building high-performing teams. Additionally, she briefly served as the Interim Head of Sales in 2023 and was involved in Strategy & Operations from 2019 to 2020.
Education and Expertise
Hayley Tobin Pedrick holds a Master of Business Administration (MBA) from the Stanford University Graduate School of Business, where she studied from 2013 to 2015. She also earned a Master of Education (M.Ed.) from the Stanford University Graduate School of Education during the same period. Her undergraduate studies were completed at Stanford University, where she majored in Psychology with a minor in Economics. This educational background supports her expertise in customer success and team leadership.
Background
Before joining Brightwheel, Hayley Tobin Pedrick worked at Bain & Company in various roles from 2014 to 2019. She began as a Summer Associate in 2014 and progressed to Consultant from 2015 to 2017, followed by a Manager position from 2017 to 2019. Additionally, she was part of the Growth Team at Summit Public Schools for six months in 2015. Earlier in her career, she served as a Teaching Fellow with 美丽中国 Teach For China in Yunnan Province, People's Republic of China, from 2011 to 2013.
Achievements
Hayley Tobin Pedrick has been recognized for her ability to build scalable, high-performing teams throughout her career. Her leadership roles at Brightwheel have emphasized her commitment to developing her team's skills and career aspirations. She has a passion for global education and is dedicated to making a positive impact in this field.