Jennifer Paulson
About Jennifer Paulson
Jennifer Paulson is a Customer Onboarding Specialist at brightwheel, where she has worked since 2021. She has a background in early childhood education, having held various positions at KinderCare for nine years.
Work at Brightwheel
Jennifer Paulson has been serving as a Customer Onboarding Specialist at Brightwheel since 2021. In this role, she focuses on facilitating the onboarding process for new customers, ensuring they have a smooth transition to using Brightwheel's services. Her responsibilities include providing training and support to customers, helping them understand the platform's features, and addressing any questions or concerns they may have.
Previous Experience at KinderCare
Prior to her role at Brightwheel, Jennifer Paulson worked at KinderCare for nine years, from 2012 to 2021. During her tenure, she held the position of Center Director, where she was responsible for overseeing the daily operations of the center, managing staff, and ensuring compliance with educational standards. Before becoming Center Director, she served as Assistant Director from 2010 to 2012, contributing to the management and administration of the center.
Education and Expertise
Jennifer Paulson studied at Palomar College, where she earned multiple Associate of Arts degrees. She completed her studies in Liberal Arts and Sciences, General Studies and Humanities, as well as in Social Sciences and Social and Behavioral Sciences. Her educational background provides her with a strong foundation in various disciplines, enhancing her skills in customer service and management.
Career Progression
Jennifer Paulson's career began at KinderCare, where she advanced from Assistant Director to Center Director over a span of two years. This progression reflects her growing expertise in educational management and her ability to lead teams effectively. Her transition to Brightwheel marks a shift to a technology-focused role, where she applies her extensive experience in customer onboarding and support.