Jordan Goldfuss

Onboarding Operations Specialist L @ Brightwheel

About Jordan Goldfuss

Jordan Goldfuss is an Onboarding Operations Specialist L at brightwheel, where he has worked since 2023. He has a background in education and operations, with previous roles at brightwheel and experience in early childhood education and management.

Work at Brightwheel

Jordan Goldfuss has been employed at Brightwheel since 2022, progressing through various roles within the company. Currently, he serves as an Onboarding Operations Specialist I, a position he has held since 2023. Prior to this role, he worked as an Onboarding Coordinator II for six months and as an Onboarding Coordinator I for nine months. His earlier experience at Brightwheel includes a brief tenure as a Sales Development Representative. Throughout his time at Brightwheel, he has focused on enhancing the efficiency of the Onboarding team and improving the overall customer experience.

Education and Expertise

Jordan Goldfuss studied at Maranatha Baptist University, where he earned an Associate's degree in Education from 2016 to 2018. This educational background has provided him with foundational knowledge applicable to his roles in onboarding and education-related environments. His expertise includes identifying gaps in onboarding processes and proposing solutions to enhance operational procedures.

Background

Before joining Brightwheel, Jordan Goldfuss gained experience in educational and managerial roles. He worked as a Lead Teacher at Momentum Early Learning Child Care Center from 2018 to 2020, where he developed skills in early childhood education. Additionally, he served as a Manager at McDonald's for five years, from 2013 to 2018, in Jackson, Wisconsin. His experience also includes a role as a Teacher Assistant at Children of America for four months in 2018.

Achievements in Onboarding Operations

In his current role as Onboarding Operations Specialist I at Brightwheel, Jordan Goldfuss collaborates closely with leadership to implement process improvements within the onboarding operations. He is responsible for enhancing the efficiency of the onboarding team and improving customer experiences through effective project execution. His focus on identifying gaps in the onboarding process has led to the proposal of solutions aimed at refining operational procedures.

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