Kayla Jones
About Kayla Jones
Kayla Jones serves as the Interim Head of Engagement at brightwheel, where she has held various roles since 2019. She has a background in education and sales, with degrees in Communication and Media Studies from the University of Minnesota Duluth.
Work at Brightwheel
Kayla Jones has held multiple roles at Brightwheel, demonstrating her versatility and commitment to the organization. She began her journey as an Account Specialist from 2019 to 2020, where she focused on client relations and support. Following this, she transitioned to the role of Inside Sales Manager from 2020 to 2022, contributing to sales strategies and team performance in Austin, Texas. Currently, she serves as the Senior Engagement Manager, a position she has held since 2022. In 2024, she took on the interim role of Head of Engagement, further showcasing her leadership capabilities within the company.
Education and Expertise
Kayla Jones holds a Bachelor's degree in Communication and Media Studies from the University of Minnesota Duluth, which she completed from 2008 to 2012. In addition to her degree, she obtained a TEFL Certificate in 2012, focusing on Teaching English as a Second or Foreign Language. This educational background equips her with strong communication skills and an understanding of diverse learning environments, enhancing her effectiveness in various roles throughout her career.
Background
Prior to her tenure at Brightwheel, Kayla Jones gained valuable experience in education and sales. She worked as a Teacher at VIPKID in Beijing from 2016 to 2018, where she taught English to students. Additionally, she served as a Sales Consultant at EF Education First in Denver from 2018 to 2019. Her early career included a seven-year stint at Men's Wearhouse as a Wardrobe Consultant and Assistant Manager from 2006 to 2013, where she developed customer service and sales skills.
Achievements
Throughout her career, Kayla Jones has demonstrated a consistent trajectory of growth and responsibility. Her roles at Brightwheel have involved significant contributions to sales and engagement strategies. Her experience in teaching and sales has provided her with a unique perspective on customer engagement and relationship management, which she applies in her current leadership position.