Kimberly Jeanos
About Kimberly Jeanos
Kimberly Jeanos is a Customer Success Onboarding professional with a background in Computer Science and Educational Technology. She has extensive experience in account management and software implementation, currently working at brightwheel since 2021.
Work at Brightwheel
Kimberly Jeanos has been working at Brightwheel since 2021 in the role of Customer Success Onboarding. In this position, she focuses on enhancing customer experiences through effective onboarding processes. Her responsibilities include planning and implementing strategies that support users in navigating digital platforms designed for educational instruction. Kimberly's expertise in software applications and her ability to quickly learn new technologies contribute to her success in this role.
Education and Expertise
Kimberly Jeanos holds a Bachelor of Science (B.S.) degree in Computer Science from Montclair State University. Additionally, she has a Graduate Certificate in Educational Technology from Tufts University. Her educational background equips her with a solid foundation in both technical and educational domains, allowing her to effectively support digital platforms that enhance learning experiences.
Background
Before her current role at Brightwheel, Kimberly Jeanos worked at Oak Hill Academy in Lincroft, NJ, as a teacher from 2005 to 2010. She also served as a Senior Programmer Analyst in the Corporate Information Division at ISP for one year from 1995 to 1996. This diverse experience in education and technology has shaped her unique skill set, which includes account management, software implementation, and customer support.
Achievements
Throughout her career, Kimberly Jeanos has built a reputation for establishing trust and collaborative relationships with clients in both educational and corporate sectors. Her ability to master new software applications with minimal training is a significant asset in her role. This skill enhances her effectiveness in customer onboarding and contributes to successful client interactions.