Mercedes Diaz
About Mercedes Diaz
Mercedes Diaz is a Quality Associate at brightwheel, where she has worked since 2021. She has a diverse background in various roles, including copywriting, compliance analysis, and service management, and holds a Bachelor of Science in Organizational Leadership from Argosy University.
Work at Brightwheel
Mercedes Diaz has been employed at Brightwheel as a Quality Associate since 2021. In this role, she is responsible for ensuring the quality of the company's products and services. Her work contributes to maintaining high standards and improving user experience within the organization.
Previous Experience in Compliance and Quality Assurance
Prior to her current position, Mercedes worked at Collection Technology, Inc. as a Compliance Analyst from 2015 to 2018. In this role, she focused on compliance-related tasks, ensuring that the company adhered to regulatory standards. Before that, she served as a Service Manager at Golden Corral Corporation from 2010 to 2015, where she managed service operations.
Freelance Copywriting and Editing Experience
Mercedes worked as a freelance copywriter and editor from 2014 to 2016. During this two-year period, she developed content for various clients, honing her writing and editing skills. This experience provided her with a strong foundation in communication and content creation.
Education and Expertise
Mercedes studied at Argosy University, where she earned a Bachelor of Science (B.S.) degree in Organizational Leadership from 2012 to 2015. This educational background has equipped her with skills in leadership and organizational management, which she applies in her professional roles.