Toyosi O.

Customer Success @ Brightwheel

About Toyosi O.

Toyosi O. is a Customer Success professional with a diverse background in business development and executive support. She has held various roles at notable companies including Infratech Co, Cloudflare, and brightwheel, and has a strong educational foundation in Pre-Medical Studies and Computer Software Engineering.

Current Role at Brightwheel

Toyosi O. currently serves in the Customer Success department at Brightwheel, a position she has held since 2021. Based in Austin, Texas, she focuses on ensuring customer satisfaction and enhancing user experience. Her role involves collaborating with clients to address their needs and providing support to maximize the value they receive from Brightwheel's services.

Previous Experience in Customer-Facing Roles

Prior to her current position, Toyosi O. worked in various customer-facing roles. She served as an Executive Assistant to the CEO at Infratech Co from 2009 to 2015 in Houston, Texas. Later, she worked as a Lead Patient Service Representative at UnitedHealth Group from 2015 to 2018. Additionally, she held a position in Business Development at Cloudflare from 2019 to 2020, where she contributed to client engagement strategies.

Educational Background

Toyosi O. has a diverse educational background. She studied Pre-Medicine/Pre-Medical Studies at Loyola University New Orleans. Later, she pursued Computer Software Engineering at The University of Texas at Austin, where she completed her studies in Software Development in 2018. This combination of education provides her with a unique perspective in her professional roles.

Career Progression and Experience

Toyosi O. has accumulated extensive experience across multiple industries. She began her career as an Assistant Manager at CVS Pharmacy from 2006 to 2009. Following this, she transitioned to various roles, including Partnerships at Andela from 2018 to 2019. Her career reflects a steady progression through positions that emphasize customer service and business development.

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