Rebecca Setola
About Rebecca Setola
Rebecca Setola serves as the Customer Care Lead at Brigit, where she utilizes her expertise in Search Engine Optimization and MailChimp to enhance customer care initiatives. She holds a Bachelor of Applied Science in Marketing from Quinnipiac University and has a background in sales, contributing to her effectiveness in her current role.
Work at Brigit
Rebecca Setola currently serves as the Customer Care Lead at Brigit, a position she has held since 2021. In this role, she oversees customer care initiatives, leveraging her background in sales to enhance customer experiences. Prior to her current position, she worked as a Customer Care Associate at Brigit from 2020 to 2021, where she gained valuable experience in customer service operations.
Education and Expertise
Rebecca Setola graduated with a Bachelor of Applied Science (B.A.Sc.) in Marketing from Quinnipiac University - School of Business, completing her studies from 2011 to 2015. Her education has provided her with a solid foundation in marketing principles. She possesses expertise in Search Engine Optimization (SEO) and MailChimp, both essential skills in the marketing and advertising industry.
Background
Rebecca Setola has a strong background in sales, which complements her role in customer care. Her experience in sales enhances her ability to understand customer needs and lead initiatives that improve customer satisfaction. This background has been instrumental in her career progression within customer service roles.
Technical Skills
Rebecca Setola demonstrates strong proficiency in various digital tools, including Microsoft Word and WordPress. These skills contribute to her effectiveness in managing customer care tasks and utilizing digital platforms for communication and marketing purposes.