Abhisekh Kumar
About Abhisekh Kumar
Abhisekh Kumar serves as the Associate Director of the Customer Engagement Platform at Brillio, where he has worked since 2018. He leads the Digital Front Office practice, focusing on Salesforce and AI technologies to develop digital strategies for enterprises.
Work at Brillio
Abhisekh Kumar has been serving as the Associate Director – Customer Engagement Platform at Brillio since 2018. In this role, he leads the Digital Front Office practice, focusing on the integration of Salesforce and AI technologies. His responsibilities include designing and solutioning products utilizing Financial Service Cloud, Sales Cloud, Service Cloud, and Einstein Services for large enterprises. His leadership in this area emphasizes the development of comprehensive digital strategies aimed at modernizing applications and enhancing customer engagement.
Previous Experience
Before joining Brillio, Abhisekh Kumar held several positions in various organizations. He worked at Happiest Minds Technologies as Associate Director - Digital Business Services from 2015 to 2018, where he contributed to digital business initiatives. Prior to that, he was a Senior Manager - Projects at Cognizant Technology Solutions from 2013 to 2015. His earlier experience includes a role as a Senior Consultant at IBM from 2010 to 2013, and as a System Analyst at Interra Information Technologies from 2006 to 2010.
Early Career
Abhisekh Kumar began his career as a Developer at Akmin Technologies Pvt Ltd from 2004 to 2006 in Chennai, India. He then transitioned to Interra Information Technologies, where he worked for four years as a System Analyst focusing on Cast Iron Integration. This early experience laid the foundation for his expertise in digital technologies and project management.
Education and Expertise
Abhisekh Kumar studied at Sainik School, which is known for its rigorous academic and leadership training. His educational background, combined with extensive professional experience, has equipped him with a strong foundation in digital strategy, customer engagement, and technology integration. He specializes in leveraging Salesforce and AI to enhance business processes and customer interactions.
Contributions to Digital Strategy
Abhisekh Kumar is actively involved in creating comprehensive digital strategies for enterprises. His work focuses on the digital front office and applications modernization, where he plays a key role in building solutions and accelerators. He also engages in market-making activities, identifying opportunities within the digital technology space to drive innovation and growth.