David Zamora

Incident Manager @ Brillio

About David Zamora

David Zamora is an Incident Manager with extensive experience in various roles within the technology and service sectors. He has worked at companies such as 3m Cogent and Brillio, and previously held positions at Onprocess Technology, Resultscx, and Dialog Direct.

Current Role at Brillio

David Zamora serves as an Incident Manager at Brillio, a position he has held since 2017. In this role, he is responsible for managing incidents and ensuring that service disruptions are addressed promptly. His work contributes to maintaining operational efficiency and enhancing customer satisfaction.

Experience at 3M Cogent

Since 2018, David Zamora has worked at 3M Cogent as a Stp Buying Analyst. His responsibilities include analyzing purchasing processes and optimizing supply chain operations. His tenure at 3M Cogent has allowed him to develop skills in procurement and inventory management.

Previous Employment at Onprocess Technology

David Zamora worked as a Dispatched Coordinator at Onprocess Technology from 2016 to 2017. During his time in Ashland, Massachusetts, he coordinated logistics and ensured timely dispatch of services, contributing to operational success.

Background in Workforce Management

Prior to his role at Onprocess Technology, David Zamora was employed at Dialog Direct as an RTA and Scheduler Workforce for 11 months in 2016. His duties included managing workforce scheduling and real-time analysis, which enhanced operational efficiency.

Education and Academic Background

David Zamora earned a Bachelor's degree from Universidad Central. His educational background has provided him with foundational knowledge and skills applicable to his professional roles.

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