Girish Konreddy
About Girish Konreddy
Girish Konreddy is a Senior Operations Specialist at Brillio, where he focuses on customer education and support. He has a background in technical support from Wipro Limited and holds a Bachelor of Technology in Electrical, Electronics and Communications Engineering from Amrita Vishwa Vidyapeetham.
Work at Brillio
Girish Konreddy has been employed at Brillio as a Senior Operations Specialist since 2020. In this role, he is responsible for resolving escalated customer complaints independently, demonstrating his ability to manage complex issues without team lead intervention. He participates in providing training to customers, highlighting his commitment to customer education and support. Additionally, he documents troubleshooting and problem resolution steps, contributing to the knowledge base and operational efficiency within the organization.
Previous Experience at Wipro Limited
Before joining Brillio, Girish Konreddy worked at Wipro Limited as a Technical Support Engineer from 2017 to 2020. During his three years in this role, based in Bengaluru, Karnataka, India, he developed skills in technical support and customer service. His experience at Wipro laid the foundation for his current responsibilities in operations and customer support.
Education and Expertise
Girish Konreddy earned a Bachelor of Technology (BTech) degree in Electrical, Electronics and Communications Engineering from Amrita Vishwa Vidyapeetham, Coimbatore. He completed his studies from 2013 to 2017, acquiring a solid technical foundation that supports his current role in operations and technical issue resolution.
Background
Girish Konreddy is based in Bengaluru, Karnataka, India. His career has focused on technical support and operations, with a strong emphasis on customer service and problem resolution. His educational background in engineering complements his professional experience in the technology sector.