Jonathan Godinez
About Jonathan Godinez
Jonathan Godinez serves as the Incident Management Lead at Brillio, a position he has held since 2017. He has a background in technology management, having previously worked at IBM and currently at Accenture as an Information Technology Team Lead.
Work at Brillio
Jonathan Godinez has served as the Incident Management Lead at Brillio since 2017. In this role, he is responsible for overseeing incident management processes and ensuring efficient resolution of incidents. His leadership contributes to maintaining service quality and operational excellence within the organization.
Education and Expertise
Jonathan Godinez earned a Bachelor of Technology degree from Universidad Latina de Costa Rica, where he studied from 2006 to 2011. This educational background provides him with a solid foundation in technology and management principles, which he applies in his professional roles.
Background in IBM
Prior to his current positions, Jonathan Godinez worked at IBM in various capacities. He served as a Technical Account Manager and Service Delivery Manager from 2013 to 2015, followed by a role as Account Manager and Delivery Project Executive from 2015 to 2017 in New York, New York. His experience at IBM equipped him with skills in account management and service delivery.
Current Role at Accenture
Since 2018, Jonathan Godinez has held the position of Information Technology Team Lead at Accenture. In this capacity, he leads a team focused on delivering IT solutions and services, leveraging his extensive experience in technology and project management.