Kiran Susarla
About Kiran Susarla
Kiran Susarla serves as an Associate Director at Brillio, where he has worked since 2018, following a progression from Senior Manager. With a background in software engineering and project management, he has significantly contributed to customer satisfaction and revenue growth throughout his career in the Bengaluru area.
Work at Brillio
Kiran Susarla has been serving as Associate Director at Brillio since 2018. In this role, he has contributed to various strategic initiatives aimed at enhancing customer satisfaction and driving revenue growth. His tenure at Brillio has seen him transition from a Senior Manager position, where he worked from 2014 to 2018. Throughout his time at Brillio, he has focused on ensuring high customer satisfaction, as evidenced by a year-over-year increase in Net Promoter Score.
Previous Experience
Before joining Brillio, Kiran Susarla held several key positions in the technology sector. He worked at Impelsys as a Technical Manager from 2013 to 2014. Prior to that, he was employed at Aditi Technologies in various roles, including Technical Project Manager, Technical Architect, and Development Lead, from 2006 to 2013. He also gained experience as a Software Engineer at NuNet Technologies from 2000 to 2004 and at Virtusa for a brief period in 2004.
Education and Expertise
Kiran Susarla completed his Master of Computer Applications (MCA) at Andhra University from 1997 to 2000. He also holds a Bachelor of Science degree, with a focus on Maths, Physics, and Computer Science, from the same institution, which he completed from 1994 to 1997. His educational background has equipped him with a strong foundation in technology and project management, contributing to his effective leadership in various roles.
Achievements in Leadership and Development
Kiran Susarla has demonstrated significant leadership capabilities throughout his career. He played a key role in setting up the India Development Center for a strategic customer, successfully scaling the team size by three times. He has also mandated and implemented test automation, achieving a 35% gain in QA effort through a metrics-driven engineering excellence model. Additionally, he has coached and mentored developers, facilitating their growth into full stack developers.