Larissa Harrison
About Larissa Harrison
Larissa Harrison is a Senior ServiceNow Developer at Brillio in London, England, with over five years of experience in ServiceNow and more than ten years in Configuration Management. She has a diverse background, having worked in various roles across multiple organizations, including Cancer Research UK and Spencer Stuart.
Work at Brillio
Larissa Harrison has been employed at Brillio as a Senior ServiceNow Developer since early 2024. In her role, she focuses on leveraging her extensive experience in ServiceNow to enhance service delivery and streamline processes. Based in London, England, she has contributed to various projects that align with Brillio's commitment to providing innovative solutions in the technology sector.
Previous Employment History
Before joining Brillio, Larissa worked at CloudStratex as a Senior ServiceNow Developer for 11 months in 2023. Her career also includes significant roles at Cancer Research UK, where she served as a ServiceNow Senior Admin/Developer from 2017 to 2022, and at Spencer Stuart, where she held multiple positions including CCR Process Manager and ServiceNow Administrator from 2004 to 2017. Additionally, she has experience as a MIMS Data Analyst at AMEC SPIE and as a Driving School & HR Administrator at South Wales Police.
Education and Expertise
Larissa studied at the University of Brighton, where she earned a degree in Biology and Computing from 1996 to 1999. She also attended St Clares Convent School in Porthcawl from 1987 to 1995. With over five years of specialized experience in ServiceNow and more than ten years in Configuration Management, she has developed a strong skill set in implementing and managing IT service management processes.
Achievements in ServiceNow Development
Throughout her career, Larissa has made significant contributions to ServiceNow implementations. She played a key role in the integration of the Configuration Management Database (CMDB) and has implemented various modules such as Software Asset Management, Product & Service Catalogs, and Contract Management/Procurement. Larissa has also developed custom applications and process workflows within ServiceNow, enhancing operational efficiency for her clients.
Client Relationships and Collaborations
Larissa has built successful relationships with numerous national and international clients, including Spencer Stuart & Associates, Amec Spie Rail, BAA, and Network Rail. Her ability to collaborate effectively with local governments and various organizations has contributed to her success in delivering tailored ServiceNow solutions that meet diverse client needs.