Michael R. Grinnan, M.B.A.
About Michael R. Grinnan, M.B.A.
Michael R. Grinnan, M.B.A., is an Associate Director and Engagement Leader at Brillio, with extensive experience in eCommerce and digital operations. He has held various leadership roles in companies such as Comcast and Charming Shoppes, demonstrating expertise in data analytics and client partnership.
Work at Brillio
Michael R. Grinnan has been serving as the Associate Director - Engagement Leader at Brillio since 2021. In this role, he focuses on enhancing client engagement and driving business transformation through effective strategies. His responsibilities include collaborating with marketing teams to develop site traffic plans that meet sales targets and providing comprehensive client partnership from product selection to ongoing support.
Previous Experience
Prior to his current position, Grinnan held various roles in notable companies. He worked at NorthStar Solutions Group, LLC as Practice Lead - E-Commerce & Digital Operations for one year. His tenure at Comcast as Senior Director of eCommerce lasted six years, where he contributed to digital transformation initiatives. He also served as Director of Store Operations at Spencer's and as Manager of Store Systems at Charming Shoppes.
Education and Expertise
Grinnan holds a Bachelor of Arts in Speech Communication from West Chester University of Pennsylvania and a Master of Business Administration in Technology Management from the University of Phoenix. He possesses expertise in data analytics, which he utilizes to enhance customer experience and drive eCommerce growth. His skills include bridging gaps between client requirements and processes for effective product support.
Achievements in E-Commerce
Throughout his career, Grinnan has been recognized for his ability to translate insights into long-term strategies that optimize digital transformation. He has a proven track record in deploying business development strategies that promote eCommerce practices, contributing to overall company revenue and profitability. His competitive nature and problem-solving skills have driven execution and business transformation in various organizations.
Background in Retail Systems
Grinnan's background includes significant experience in retail systems and infrastructure. He worked as Senior Program Manager for Retail Systems & Infrastructure at Gateway Country for seven years. His roles in the retail sector have equipped him with the skills to balance employee needs with organizational missions, demonstrating his capability as a creative thinker and effective leader.