Prudhvi K.
About Prudhvi K.
Prudhvi K. serves as the Senior Director and Distinguished Architect at Customer Experience Solutions, bringing extensive experience in customer-centric strategies and product management. He has previously held various roles at Wipro Technologies and Brillio, contributing to industry trends and optimizing operations for revenue growth.
Current Role at Brillio
Prudhvi K. serves as the Senior Director and Distinguished Architect at Customer Experience Solutions at Brillio. He has held this position since 2023 in Atlanta, Georgia. In his current role, he focuses on aligning solutions and service offerings with market trends. He collaborates with cross-functional teams, including Sales, Technology, and Industry experts, to enhance customer experience. His responsibilities also include optimizing processes and operations to contribute to revenue growth plans.
Previous Experience at Brillio
Before his current role, Prudhvi K. worked at Brillio as the Director of Customer Experience Platforms from 2019 to 2023. During this time, he contributed to the development of accelerators based on industry and technology trends. He guided the release of new product features, enhancing product management and customer engagement.
Career at Wipro Technologies
Prudhvi K. has extensive experience at Wipro Technologies, where he held multiple roles. He started as a Project Engineer in 2007 and progressed to various positions, including Senior Technical Consultant and Technical Architect. His roles involved project management, team leadership, and customer support integration. He worked as a Techno-Functional Consultant and Offshore Team Lead, contributing to technical solutions and customer-centric approaches.
Education and Professional Development
Prudhvi K. studied at GITAM University, where he earned a Master of Computer Applications (M.C.A.) from 2004 to 2007. He furthered his education at Harvard Business School Online, completing a Diploma in Disruptive Strategy in 2020. This program lasted one month and focused on innovative strategies in business.
Contributions to Customer Experience Solutions
In his current and previous roles, Prudhvi K. has played a significant role in enhancing customer experience solutions. He has worked closely with Independent Software Vendor (ISV) customers across various verticals, including HI-TECH, Healthcare and Life Sciences (HLS), Banking, Financial Services, and Insurance (BFSI), and Commercial sectors. He has developed solution blueprints and scalable architecture utilizing Salesforce and related platforms.