Satyanarayana B.
About Satyanarayana B.
Satyanarayana B. is an Operations Specialist currently working at Microsoft as a Learning Analyst in Bangalore since 2014. He has a background in Computer Science and Electronics, holding a B.Sc and an MCA, and has previously worked at Redington India Ltd and as a freelancer on platforms like Elance and oDesk.
Current Role at Microsoft
Satyanarayana B. has been serving as a Microsoft Learning Analyst at Microsoft since 2014. His role involves analyzing and enhancing learning processes within the organization. He has accumulated ten years of experience in this position, contributing to the development of effective learning strategies and resources. His work is based in Bangalore, where he applies his expertise in operations to support Microsoft's educational initiatives.
Previous Experience at Redington India Ltd
Before joining Microsoft, Satyanarayana worked as a Customer Support Engineer at Redington India Ltd from 2012 to 2014. During his two-year tenure, he was responsible for providing technical support and assistance to customers, ensuring satisfaction and resolving issues efficiently. This role helped him develop strong customer service skills and technical knowledge.
Freelance Work Experience
Satyanarayana has experience as a freelancer, having worked on platforms such as Elance and oDesk from 2010 to 2013. His freelance work spanned over three years, where he engaged in various projects that enhanced his skills in operations and customer support. This experience allowed him to work independently and manage multiple tasks effectively.
Educational Background
Satyanarayana holds a Master of Computer Applications (MCA) degree from Aditya Institute of Technology and Management, which he completed from 2007 to 2010. He also earned a Bachelor of Science in Computer Science & Electronics from Gayatri Degree College between 2003 and 2006. His foundational education includes an Intermediate in MPC from Vignan Junior College and a 10th Class certificate from Geethanjali Public School.