Shubhodeep Bhattacharya
About Shubhodeep Bhattacharya
Shubhodeep Bhattacharya serves as the Sr. Director & Client Partner for Strategic Accounts at Brillio and is an Advisory Board Member for the Customer Experience curriculum at Tombolo Institute. He has extensive experience in sales, business development, and operations across various companies including Tata Elxsi, IBM, and GE, and holds degrees from the University of Washington and the University of Calcutta.
Work at Brillio
Shubhodeep Bhattacharya serves as the Senior Director and Client Partner for Strategic Accounts at Brillio. He has held this position since 2020, contributing to the company's strategic initiatives in the Greater Seattle Area. His role involves managing key client relationships and driving business development efforts to enhance customer engagement and satisfaction.
Current Role at Tombolo Institute
Since 2021, Shubhodeep Bhattacharya has been an Advisory Board Member for the Customer Experience curriculum at the Tombolo Institute at Bellevue College. In this capacity, he provides insights and guidance on customer experience challenges and strategies, leveraging his extensive industry experience to shape educational programs.
Previous Experience at Tata Elxsi
Prior to his current roles, Shubhodeep Bhattacharya worked at Tata Elxsi as Director of Sales and Business Development from 2018 to 2020. His responsibilities included driving sales strategies and business growth initiatives in the Greater Seattle Area, focusing on client acquisition and retention.
Educational Background
Shubhodeep Bhattacharya studied Data Science and Analytics at the University of Washington from 2014 to 2015. He also holds a Bachelor's degree from the University of Calcutta, where he studied from 1997 to 2000. His educational background supports his expertise in data-driven decision-making and customer experience strategies.
Expertise in Customer Experience
Shubhodeep Bhattacharya advises on customer experience adoption and the strategies that major companies use to overcome related challenges. He provides insights into leading trends in customer experience across both Enterprise and SMB segments, drawing from his extensive experience in various leadership roles.