Alban Ghislain Deugoue
About Alban Ghislain Deugoue
Alban Ghislain Deugoue is a Customer Service Associate at Bristol-Myers Squibb in Chester, United Kingdom, with extensive experience in customer service and international client care.
Current Role at Bristol-Myers Squibb
Alban Ghislain Deugoue is currently employed as a Customer Service Associate at Bristol-Myers Squibb in Chester, United Kingdom. His role involves providing exceptional customer service and navigating complex client interactions. He contributes to maintaining high-quality service standards in a fast-paced environment, demonstrating a commitment to continuous improvement.
Previous Position at Scapa
Before joining Bristol-Myers Squibb, Alban Ghislain Deugoue worked at Scapa as an International Customer Care Coordinator from 2016 to 2019. Based in Ashton-under-Lyne, Greater Manchester, he was responsible for handling international customer care concerns and coordinating across different regions. His role required impeccable communication skills and the ability to manage cross-cultural interactions effectively.
Experience at Aramex
Between 2014 and 2016, Alban Ghislain Deugoue served as a French Customer Service Executive at Aramex in Manchester, United Kingdom. In this role, he utilized his proficiency in French to assist customers and resolve their service-related issues. His duties included providing support and solutions tailored to the needs of French-speaking clients.
Early Career at Peak Answers
In 2014, Alban Ghislain Deugoue worked as a Call Center Advisor and Market Researcher at Peak Answers in Stockport, United Kingdom, for a brief period of one month. His responsibilities involved conducting market research and interacting with clients to gather data. This role helped develop his foundational skills in customer service and market analysis.
Educational Background
Alban Ghislain Deugoue holds a Bachelor of Arts (B.A.) in Medientechnik from Hochschule Rhein Main, where he studied from 2011 to 2013. His education provided him with a solid technical background and prepared him for a career involving client interaction and support.