Ana Recio
About Ana Recio
Ana Recio is the Operations Lead at Bristol-Myers Squibb in Chester, United Kingdom, with over 15 years of experience in technical support and operations roles.
Current Role at Bristol-Myers Squibb
Ana Recio is currently serving as Operations Lead at Bristol-Myers Squibb in Chester, United Kingdom. In this capacity, she oversees various operational functions and ensures the seamless execution of daily tasks. Additionally, Ana holds a role in the Information Technology department, focusing on Service Centre Analysis. She brings her extensive background in technical support and operational management to drive efficiencies and improvements within the organization.
Previous Experience at Bristol-Myers Squibb
Ana Recio has a broad history with Bristol-Myers Squibb. She worked as a Senior Scientific Support Analyst from 2015 to 2017. Before that, she was a Senior Helpdesk Analyst from 2004 to 2008. Across these roles, she gained significant expertise in scientific support, technical troubleshooting, and user assistance, contributing to the company’s operational success over multiple years.
Experience at Hewlett Packard Enterprise
Ana Recio has an extensive tenure at Hewlett Packard Enterprise, where she served in three different positions over seven years. Her roles included Knowledge Management Technical Lead (2011-2012), Field/Scientific Support and Quality Analyst (2012-2015), and Senior Technical Solutions Rep (2008-2010). Through these roles, she developed her technical expertise, focusing on both quality analysis and support functions.
Educational Background
Ana Recio's education was completed at the University of Zaragoza, where she obtained a Bachelor's degree in English Linguistics from 1996 to 2001. She further pursued a year of Secondary Education and Teaching, earning a Teaching Certificate (QTS) from 2001 to 2002. Her educational experience laid a strong foundation that has supported her transition into various technical and operational roles.
Transition from Education to Technical Roles
Ana Recio transitioned from an academic background in English Linguistics and Teaching to a highly successful career in technical support and operational roles. Starting as an English Language Teacher at CEL Language Center in Spain from 2002 to 2004, she shifted towards technical roles, beginning her technical career as a Senior Helpdesk Analyst at Bristol-Myers Squibb. Her journey demonstrates a versatile skill set and adaptability across diverse professional domains.