Carlos Couto De Jesus
About Carlos Couto De Jesus
Carlos Couto De Jesus is an MES System Administrator at Bristol Myers Squibb in Boudry, Neuchâtel, Suisse, with a background in IT support and web design.
Current Role at Bristol Myers Squibb
Carlos Couto De Jesus is currently employed as an MES System Administrator at Bristol Myers Squibb in Boudry, Neuchâtel, Suisse. He began this role in March 2024. His responsibilities include managing Manufacturing Execution Systems (MES), ensuring system reliability, and supporting manufacturing processes to improve efficiency.
Previous Experience at HCLTech
Carlos Couto De Jesus has an extensive work history with HCLTech. He served as Hypercare Lead - Europe from 2022 to 2024 in Boudry, Neuchâtel, Suisse, where he provided expert-level IT support and managed urgent post-implementation issues across Europe. Prior to this role, he was Hypercare Support - Switzerland for three months in 2022, focusing on critical support for system implementations. From 2018 to 2022, he was a Site Support Engineer in Boudry, Neuchâtel, Suisse, responsible for providing comprehensive IT support and addressing technical issues at the site level.
IT ServiceDesk Support at Swisscom
In 2017, Carlos Couto De Jesus worked as an IT ServiceDesk Support at Swisscom in Vevey, Canton de Vaud, Suisse. During his 11-month tenure, he played a crucial role in resolving customer IT inquiries, managing service desk operations, and ensuring end-user satisfaction with IT services.
Freelance Web and Graphic Design
In 2016, Carlos Couto De Jesus held a freelance position as a Web and Graphic Designer at Lead-IT in Vaumarcus, Canton de Neuchâtel, Suisse. Over the course of three months, he developed websites and created graphic content. His work included collaborating with clients to deliver visually appealing and user-friendly web design solutions.
Educational Background in Information Technology
Carlos Couto De Jesus studied Information Technology at CIFOM La Chaux-de-Fonds, where he achieved a Certificat Fédérale de Capacité. His academic tenure spanned five years, from 2011 to 2016. This formal education laid the foundation for his robust IT skills and technical expertise, equipping him for various roles in his professional career.