Charles Jacobs
About Charles Jacobs
Charles Jacobs is the Associate Director of Strategic Sourcing and Procurement at Bristol Myers Squibb in Lawrenceville, New Jersey, with extensive experience in managerial roles across various industries.
Current Role at Bristol Myers Squibb
Charles Jacobs is the Associate Director of Strategic Sourcing and Procurement at Bristol Myers Squibb, based in Lawrenceville, New Jersey. He has been with the company for over eight years, starting in July 2015. In this role, Charles focuses on strategic sourcing and procurement within the pharmaceutical sector, leveraging his extensive industry experience to enhance operational efficiencies and cost-effectiveness.
Work Experience at Convergence Group
From 2013 to 2015, Charles Jacobs worked as the Teleservices Manager at Convergence Group in Plainsboro, NJ. During his two-year tenure, he managed teleservice operations, driving customer engagement and service efficiency. His experience in managing teleservices added a significant layer to his comprehensive skill set in management and operations.
Director Role at inVentiv Health
Between 2010 and 2013, Charles Jacobs served as the Director of Contact Center Operations at inVentiv Health. Over this three-year period, he led the optimization of contact center processes, ensuring high levels of service delivery and operational excellence. This role further honed his capabilities in managing large-scale customer service functions.
E-Commerce Management at Natural Grocers
From 2005 to 2008, Charles Jacobs was the E-Commerce Manager at Natural Grocers by Vitamin Cottage in Plainsboro, NJ. In this role, he managed the company’s e-commerce platforms, addressing both tactical and strategic elements of online sales and customer service. His work in e-commerce provided insights into digital business management and customer interaction.
Educational Background from Colorado State University
Charles Jacobs holds a Master of Science (MSc) in Management from Colorado State University, completed between 2012 and 2014. He also earned a Bachelor of Science (BS) in Business Management from the same institution, completed between 2010 and 2012. His formal education at Colorado State University equipped him with advanced knowledge and skills in management and business operations.
International Education Experience
Charles Jacobs has international educational experience from studying at the University of the Witwatersrand. This diverse academic background has contributed to his well-rounded perspective in business management and strategic sourcing, preparing him for various roles in different industries and companies.