Cristina Chiaventi
About Cristina Chiaventi
Cristina Chiaventi is the Customer Service and Master Data Manager at Bristol-Myers Squibb, with over 27 years of experience in various roles within the company.
Current Title and Role
Cristina Chiaventi holds the position of Customer Service and Master Data Manager at Bristol-Myers Squibb. In this role, she is responsible for overseeing customer service operations and master data management, ensuring a seamless flow of information and support for the company's stakeholders.
Professional Experience at Bristol-Myers Squibb
Cristina has been with Bristol-Myers Squibb for over 27 years, transitioning through various roles that have honed her expertise in customer service, data management, and technical support. She began her career as a Treasury Specialist in Rome, Lazio, Italy, and subsequently moved on to roles including Credit Collections Specialist, SAP Technical Support, Customer Service Supervisor, Customer Data Analysis Supervisor, and Customer Service and Masterdata Supervisor. Her long-term commitment to the company highlights her reliability and deep-rooted knowledge of the industry.
Previous Work at Celgene
Apart from her extensive tenure at Bristol-Myers Squibb, Cristina served as a Customer Service Manager at Celgene. This role further expanded her managerial capabilities and customer service expertise, contributing to her well-rounded professional profile.
Expertise in Customer Data Analysis and Master Data Management
Cristina has a comprehensive background in customer data analysis and master data management. Her roles at Bristol-Myers Squibb and Celgene have enabled her to develop deep expertise in data-driven decision-making processes. This proficiency ensures that she can effectively manage and utilize data to enhance customer service and operational efficiencies.
Experience in SAP Technical Support
Cristina's experience as an SAP Technical Support specialist underscores her technical proficiency in enterprise resource planning systems. This role required her to provide technical assistance and support for SAP applications, ensuring that the company's ERP systems operated smoothly and efficiently. Her technical skills are a valuable asset in her current managerial position.