Dawn Hardman
About Dawn Hardman
Dawn Hardman is a Content Integration Services Analyst at Bristol-Myers Squibb and holds multiple roles in Learning and Development, Organizational Change Management, and fitness instruction.
Current Positions
Dawn Hardman is currently employed in multiple capacities across different industries. At Verizon Connect, she holds the position of L&D Process and Organizational Change Management Specialist in Atlanta, Georgia. Simultaneously, she works at Bristol-Myers Squibb as a Content Integration Services Analyst and Global Learning and Development Analyst, both positions based in New Jersey. Additionally, she is a Zumba Fitness Instructor in Hallandale, Florida.
Professional Background
Dawn Hardman has amassed a broad range of professional experiences over her career. She worked at Medcerts from 2012 to 2015 as an LMS Development and Management and IT Systems Lead in Livonia, Michigan. Prior to that, she was at AT&T as Force and Load Dispatch Team Lead from 2008 to 2011 in Dallas, Texas. Dawn also has international work experience; she served as a Customer Service Representative for FCA Fiat Chrysler Automobiles in London, England, from 2007 to 2008. Her early career included a six-year stint at Ford Motor Credit Company as a Bankruptcy Data Specialist in Dearborn, Michigan.
Educational Qualifications
Dawn Hardman has a diverse educational background. She earned a Master of Science degree from Kaplan University in 2011 and a Master of Arts degree from the University of Phoenix in 2009. Additionally, she holds a Bachelor of Administration from Davenport University, completed in 2007. Her educational path also includes an Associate degree from Specs Howard School of Broadcasting Arts, obtained in 1995.
Industry Expertise
Dawn Hardman has extensive experience in Learning and Development (L&D) and Organizational Change Management, dating back to at least February 2020. She has worked in the telecommunications sector at Verizon Connect and in the pharmaceutical industry at Bristol-Myers Squibb. Her expertise includes content integration and global learning development, and she has a solid background in IT and systems management from her roles at Medcerts. Dawn combines her professional skills with practical experience as a Zumba Fitness Instructor.
Customer Service and Data Specialization
Early in her career, Dawn Hardman gathered significant experience in customer service and data specialization. She served as a Bankruptcy Data Specialist at Ford Motor Credit Company for six years and later as a Customer Service Representative at FCA Fiat Chrysler Automobiles for ten months. These roles helped her develop a strong foundation in customer service and data management, contributing to her well-rounded professional skill set.