Esequiel Ramos

Esequiel Ramos

Customer Service Operations Lead @ Bristol Myers Squibb

About Esequiel Ramos

Esequiel Ramos is the Customer Service Operations Lead at Bristol-Myers Squibb in Chester, United Kingdom, with extensive experience in finance, supply chain, and logistics management.

Current Position at Bristol-Myers Squibb

Esequiel Ramos currently serves as the Customer Service Operations Lead at Bristol-Myers Squibb in Chester, United Kingdom. In this role, he oversees the customer service operations, ensuring that customer needs are met efficiently and effectively. His responsibilities likely include managing customer service teams, optimizing operational processes, and ensuring compliance with company policies and industry regulations.

Previous Roles at Bristol-Myers Squibb

Esequiel Ramos has held various positions at Bristol-Myers Squibb. From 2016 to 2017, he was the Customer Service South Europe, Nordics & Distribution Lead in Chester. Prior to that, he served as the OTC Manager for Italy, Spain, and Portugal from 2014 to 2016. He was also the Customer Service & Distribution Iberia Manager from 2012 to 2014 in Madrid, Spain, and the Iberia Controlling & Distribution Manager from 2010 to 2011 in Madrid.

Career at Kraft Foods España

Before joining Bristol-Myers Squibb, Esequiel Ramos worked at Kraft Foods España, where he held several roles. He was the Supply Chain Controller Iberia from 2006 to 2009 and the Treasury Operations Manager from 2004 to 2006. From 2002 to 2004, he served as the European IS Finance Manager & Internal Controls, and he started his career at Kraft as a Business Analyst / Food Controller from 2001 to 2002.

Expertise in OTC Operations and Shared Services

Esequiel Ramos possesses extensive experience in managing OTC operations and shared services. His expertise includes strategic planning and implementing logistics networks. He has a deep understanding of SAP and MS Office tools, which he utilizes to optimize operations. Moreover, he champions continuous innovation within his organization, ensuring that processes remain efficient and up-to-date.

Financial Planning and Analysis Skills

Esequiel Ramos has strong skills in financial planning and analysis, with a particular focus on understanding financial statements such as Balance Sheets, P&L, and Cash Flow. His multifunctional knowledge spans Finance, Supply Chain & Logistics, and Change Management, making him a well-rounded professional in his field.

Leadership and Communication Skills

Esequiel Ramos is known for his proactive approach and strong leadership skills. He has a proven track record in change management and talent development. Furthermore, his excellent communication skills enable him to effectively lead teams and manage stakeholder relationships. These attributes make him a valuable asset to any organization.

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