Heather Sweeney
About Heather Sweeney
Heather Sweeney is a Content Management Specialist at Bristol Myers Squibb with a diverse background in system administration and IT support, currently based in New Jersey, United States.
Title
Heather Sweeney currently holds the position of Content Management Specialist at Bristol Myers Squibb, located in New Jersey, United States. Her role involves managing and optimizing content to support the company's objectives.
Professional Journey
Heather Sweeney has accumulated substantial experience in various roles within the technology and content management sector. Starting as a Help Desk Specialist at The Genusys Group, Inc. (2009-2010), she moved to Kaztronix as an IT Support Analyst (2010-2011). She subsequently worked in system administration at Lors Photography (2011) and served as Senior Help Desk Analyst at Phoenix Technology Partners (2011-2014). Heather then transitioned to Cognizant, spending three years as a Technical Lead (2014-2017) before becoming a Senior Associate (2017-2021). Her next role was at Alpha Consulting Corp. as a Knowledge/Content Management Specialist (2021-2022) before she joined Bristol Myers Squibb.
Current Roles
In addition to her position at Bristol Myers Squibb, Heather Sweeney is also the owner of Creative Media Services based in New Jersey. Through her role at Creative Media Services, she leverages her extensive content management and technical expertise to provide media-related solutions.
Education and Training
Heather Sweeney's educational background includes a year of study at Mitchell College, where she pursued Political Science and Liberal Arts (1986-1987). She completed her high school education at Merrimack High School, earning a College Preparatory Diploma (1982-1986).
Skills and Expertise
Heather Sweeney is recognized for her diverse skills in system administration, desktop and application support services, and hardware configuration. Her professional career has been marked by her ability to overcome obstacles, collaborate effectively, and provide outstanding customer service. She has experience in service desk operations, incident management, and delivering innovative solutions to improve efficiency.