Jennifer Heiss
About Jennifer Heiss
Current Position at Bristol Myers Squibb
Jennifer Heiss holds the title of Director, Product Development Operational Excellence at Bristol Myers Squibb. In this role, based in New Brunswick, New Jersey, she guides a cross-functional team to identify and implement continuous improvement opportunities. Her responsibilities also include overseeing both strategic and tactical aspects of all Product Development communications within the organization.
Work Experience at Princeton University
Jennifer Heiss served at Princeton University in two significant roles. From 2018 to 2020, she was Manager of Financial Systems and Business Analysis. Before that, she worked as Assistant Director, Procurement Operations and Support from 2016 to 2018. Her tenure at Princeton University involved overseeing financial systems and business analysis, enhancing procurement operations, and providing support to various stakeholders.
Previous Roles in Financial and Business Operations
Jennifer Heiss has held a variety of roles in financial and business operations. Notably, she was Senior Sourcing Manager, Business Operations at TD from 2014 to 2015 and Consultant at Tenzing Consulting in 2014. Earlier, she worked for RBS Citizens Group in roles such as VP, Head of Sourcing Business Delivery, Corporate Services & Operations from 2012 to 2014, and VP, Sourcing Team Lead, Group Functions (Professional Services) from 2010 to 2012.
Educational Background
Jennifer Heiss has a robust educational background. She earned her Executive MBA from Rutgers Business School with a focus on Finance from 2018 to 2020. Previously, she obtained a Master's in Chemistry from Columbia University from 2002 to 2005. She also holds a Bachelor's in Biophysical Chemistry from Dartmouth College, completed between 1998 and 2002.
Lean Six Sigma and Operational Excellence
Jennifer Heiss is experienced in Lean Six Sigma methodologies. She led the implementation of a Lean Six Sigma certification program specifically for Product Development, achieving both yellow and green belt certifications. Additionally, she developed and oversaw new workflows for laboratory equipment commissioning, qualification, and maintenance, enhancing operational efficiency.