Kim Mourino, MBA, Cqa, Cmqoe

Kim Mourino, MBA, Cqa, Cmqoe

Senior Manager, Global Product Quality Complaint Management At Bristol Myers Squibb @ Bristol Myers Squibb

About Kim Mourino, MBA, Cqa, Cmqoe

Kim Mourino, MBA, CQA, CMQOE, is the Senior Manager of Global Product Quality Complaint Management at Bristol Myers Squibb, with over 25 years of experience in Quality Assurance and Project Management.

Company

Kim Mourino is currently employed at Bristol Myers Squibb. They hold the title of Senior Manager, Global Product Quality Complaint Management. Additionally, they serve as Manager, Global Product Quality Triage - Complaint Management. Both roles are based in New Brunswick, New Jersey. Mourino has been with Bristol Myers Squibb since at least October 2019.

Previous Professional Experience

Kim Mourino has extensive experience in the pharmaceutical industry. Prior to their current role, they worked at Johnson & Johnson Consumer Inc. as an Analyst III, Central Complaint Vigilance North America, for six years. They also held several positions at Endo Pharmaceuticals, including Documentation Specialist - Department Lead for Project Management and Sr. Quality Associate, Product Complaints. Their other industry roles included positions at Forest Laboratories (now Allergan), Watson Laboratories Caribe Inc., and previous stints at Bristol-Myers Squibb.

Education and Certifications

Kim Mourino holds an MBA in Healthcare and Hospital Management from Dowling College, where they studied from 2008 to 2010. They also have a Bachelor of Business Administration in Project Management from Long Island University, attained between 2002 and 2005. Mourino is a Certified Quality Auditor (Cqa) and a Certified Manager of Quality/Organizational Excellence (Cmqoe).

Expertise in Quality Assurance

With over 25 years of experience in Quality Assurance functions, Kim Mourino is well-versed in numerous areas including Change/Document Control, Creating and Updating Procedural Documents (SOPs), investigating Deviations and Product Quality Complaints, and managing Corrective and Preventive Actions (CAPAs). They also possess auditing functions experience. Mourino’s career has demonstrated a consistent focus on maintaining high standards in product quality and regulatory compliance.

Technical Proficiencies

Kim Mourino is proficient in a variety of computer applications, including Microsoft Word, Excel, PowerPoint, Project, Access, and Adobe Acrobat. They are also experienced in using key industry systems such as Documentum, LIMS, Trackwise, and SAP. This technical expertise supports their roles in quality assurance and product quality complaint management effectively.

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